Privacy policy

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Effective date: 29-October-2025

Updated on: 29-October-2025

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This privacy policy explains https://lgchabot.com/'s rules for collecting, using, disclosing, and protecting personal information that we collect when you access https://lgchabot.com/ (the “Service”). This privacy policy defines and describes your privacy rights and how you are protected under applicable data protection laws.

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By using our Service, you consent to the collection and use of your personal data in accordance with this privacy policy. Please do not access or use our Service if you do not consent to the collection and use of your information as described in this privacy policy.

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What information do we collect, for what purposes and on what legal basis.

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The definitions of legal bases used below are as follows:

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Legitimate interest: interest of the Company or a third party, provided that your interests or fundamental rights and freedoms do not prevail, and that this use of your data is balanced with respect to your rights and freedoms.
Execution of the contract: processing of your personal data when this is necessary for the performance of a contract to which you are a party or to take pre-contractual measures before concluding this contract.
Legal obligations: processing of your personal data when necessary to comply with a legal or regulatory obligation to which we are subject.
Consent: expression of free, specific, informed and unequivocal will by which you express your agreement, by a statement or by a clear positive act, to the processing of your personal data. We may seek your consent when we do not have another legal basis for processing your data.

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Usage data.

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What we collect: information about how users interact with our website or application, including pages visited, time spent on pages, click paths, and browser details.
Objective: analyze user behavior, optimize performance, and improve user experience.
Retention period: 180 days
Legal basis: Consent

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Personal identification information.

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What we collect: Full name, Email address, Mobile phone number
Objective: manage user accounts, ensure secure access, and provide personalized content.
Retention period: 180 days
Legal basis: Contractual Necessity

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Contact information.

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What we collect: Home address, Business address, Mailing address
Objective: ensure accurate service delivery and facilitate account-related communication
Retention period: 184 days
Legal basis: Contractual Necessity

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Payment and financial information.

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What we collect: Credit card details (collected securely), Billing Information, Transaction History
Objective: process transactions securely and maintain compliant financial transactions.
Retention period: 180 days
Legal basis: Contractual Necessity

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Demographics.

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What we collect: Gender, Age group
Objective: adapt marketing services and campaigns.
Retention period: 180 days
Legal basis: Legitimate Interests

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Communication data.

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What we collect: Email correspondence
Objective: provide customer support and maintain a history of exchanges.
Retention period: 180 days
Legal basis: Legitimate Interests

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Preferences and behavioral data.

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What we collect: User Interests and Preferences, Product or Content Interaction History
Objective: personalize recommendations, ads, and content
Retention period: 180 days
Legal basis: Legitimate Interests

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How do we get your personal data.

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We collect information that you provide directly to us when you:

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Fill out a form
Use our Services
Communicate with us
Talk to a member of our support team
Contact us for other reasons

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Obligation to provide personal data:

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In some cases, the provision of personal data is either a legal or contractual requirement or necessary to enter into a contract.

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How we share your information.

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LG Chabot may disclose your personal data to recipients in the following categories:

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With your consent. LG Chabot will share your information for any purpose with your explicit consent.

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We do not transfer personal data to third countries outside of the European Economic Area (EEA).

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Rights of the persons concerned.

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You have the following rights with respect to your personal data:

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Right of access: you can request a copy of the personal data that we hold about you.
Right to correction: you can ask us to correct any inaccurate or incomplete information.
Right to erasure (right to be forgotten): under certain conditions, you can request the deletion of your personal data.
Right to limitation of treatment: you can request the limitation of the processing of your personal data in specific circumstances.
Right to data portability: you have the right to receive your personal data in a structured, commonly used and machine-readable format, and to transfer this data to another data controller.
Right to object: in some cases, you can object to the processing of your personal data.
Right to information: you have the right to receive clear, transparent and easily understandable information about how we handle your personal data.

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Withdrawal of consent:

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In accordance with Article 13 (2) (c) of the GDPR, you have the right to withdraw your consent to the processing of your personal data at any time. As a visitor to this website, you can easily adjust or withdraw your consent directly via the consent banner on the site. You can also, if you wish, contact the website operator using the contact details provided in this privacy policy. Please note that withdrawing your consent does not affect the lawfulness of any processing carried out prior to such withdrawal.

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To exercise these rights, please contact us at benoit@lgchabot.com.

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We will only exercise your rights after receiving your written request for the exercise of a particular right set out below and only after confirming the validity of your identity.

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Your requests will be met, or the refusal to satisfy your requests will be notified specifying the reasons for this refusal, within one month from the date of submission of the request complying with our internal rules and the GDPR. This period may be extended for an additional two months if the request concerns a large volume of personal data or other requests examined simultaneously. We will inform you of any such extension within one month of receiving the request, as well as the reasons for the delay. An answer will be provided to you in the form of your choice.

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We may refuse to satisfy your request if the exceptions and/or limitations to the exercise of the rights of data subjects provided for by the GDPR apply, and/or if your request is clearly unfounded or disproportionate. If we refuse to comply with your request, we will provide you with written reasons for the refusal.

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Right to file a complaint with a supervisory authority

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If you believe that our processing of your personal data violates applicable data protection legislation, you have the right to file a complaint with a competent supervisory authority. For example, if you are a resident of the European Union, you can contact your national data protection authority. The detailed contact details of your supervisory authority are generally available on its official website.

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Please note that while no technological system is completely secure, we need to implement appropriate security measures in order to minimize the risks of unauthorized access to or misuse of your personal information.

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security

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We and our third party service providers who may be involved in the processing of personal data on our behalf (for the purposes indicated below) are contractually required to maintain the confidentiality of personal data.
We implement reasonable security practices and procedures to help protect the confidentiality and security of your information, including any non-public personal information. We protect your information using reasonable physical, technical, and administrative measures, including limiting access to your information to employees who need it.

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Changes to this policy

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We review this privacy policy regularly and reserve the right to change it at any time in accordance with applicable laws and regulations. Any changes will take effect immediately after they are posted on our website.

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Please review this privacy policy from time to time to stay informed of any changes.

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Contact us

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If you have any questions, please contact us using one of the following methods:

Name: LG Chabot
Address: #200, 655 Maurice-Bois Street, Quebec City, QC G1M 3G4
Email: benoit@lgchabot.com
Sito web: https://lgchabot.com/

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For any questions or concerns related to the processing of your information, you can contact our Data Protection Officer at Benoît Chabot, benoit@lgchabot.com.